Contacts

Contact Us

At Brand Casino, we are committed to ensuring our players have the best experience. Should you need assistance or have any inquiries, please do not hesitate to reach out to us through the following contact methods.

Email Support

For general inquiries or support, you can email us at [email protected]. Our dedicated support team will respond as soon as possible, typically within 24 hours.

Phone Support

You may also contact us via telephone at 0207 555 1234. Our phone lines are open during our working hours, detailed below.

Working Hours

Our customer support team is here to assist you:

• Monday to Friday: 9 AM – 8 PM
• Saturday: 10 AM – 5 PM
• Sunday: Closed

Callback Requests

If you prefer a callback, please email your name and phone number to [email protected] and we will arrange for one of our representatives to contact you.

Map Directions

You can find us at:

You can view our location directly on Google Maps.

Live Chat Availability

Currently, Brand Casino does not offer live chat support. Please use our email or phone support for immediate assistance.

Escalation Procedure

If you are not satisfied with the assistance provided, you may escalate your concerns by reaching out via email to our management team at [email protected]. We will ensure that your issue is addressed promptly.

Geographical Service Area and Licensing

Brand Casino operates under the jurisdiction of Great Britain and England. We hold a valid gaming licence from the Malta Gaming Authority (MGA), which ensures that we provide a safe and regulated gaming environment for all our players.

We only review Brand Casino and are not its official representative.